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Journiv Plus

Getting Started with Journiv Plus

Step-by-step guide to purchasing, registering, and using your Journiv Plus license.

This guide will walk you through getting started with Journiv Plus, from purchasing a license to using your first Plus feature.

Step 1: Get Your License

Where to Purchase

Journiv Plus licenses can be purchased here. Once you have purchased a license, you will receive a license key via email within 48 hours. Please ensure to use a valid email address when purchasing a license. Your license key will be valid for 1 year from the date of license email sent (not the date of purchase).

License Key Format

Your license key will look like this:

lic_abc123def456ghi789jkl012mno345pq

Important: Keep your license key secure and treat it as a password. You'll need it to register Plus features on your instance.

Step 2: Access License Settings

To register your license, you need admin access to your Journiv instance:

  1. Log In - Sign in to your Journiv instance as an administrator
  2. Navigate to Settings - Click on "Settings" in the navigation menu
  3. Open License Section - Click on "Journiv Plus" or navigate to /settings/license

You should see the license management screen, which shows:

  • Current license status (if any)
  • License registration form
  • License information and actions

Step 3: Register Your License

Registration Form

The license registration form requires:

  1. License Key - Your 36-character license key (starts with lic_)
  2. Email Address - The email address associated with your license purchase
  3. Discord ID (Optional) - Your Discord username if you want to join the Plus discord channel on Journiv Discord server.

Registration Steps

  1. Enter License Key - Paste your complete license key into the "License Key" field
  2. Enter Email - Enter the email address you used when purchasing the license
  3. Add Discord ID (Optional) - If you want to join the Plus Discord group, enter your Discord username
  4. Click Register - Click the "Register License" button

What Happens During Registration

When you register your license:

  1. Validation - Your license key is validated with the license server
  2. Binding - The license is bound to your installation's unique ID
  3. Activation - Plus features are immediately activated
  4. Confirmation - You'll see a success message and your license details

Registration Requirements

  • Admin Access - Only administrators can register licenses
  • Internet Connection - Registration requires internet access to validate with the license server
  • Valid License - Your license must be active and not expired
  • Email Match - The email you enter must match the license owner's email

Step 4: Verify Your License

After registration, you should see:

  • License Status - Shows "Active" if your license is valid
  • Expiration Date - Shows when your license expires
  • Install ID - Your unique installation identifier

Step 5: Access Plus Features

Once your license is registered, Plus features are immediately available:

Tag Analytics

  1. Navigate to Tags - Go to Settings → Tags
  2. Open Analytics Tab - Click on the "Analytics" tab
  3. View Analytics - Explore your tag usage statistics and trends

Feature Availability

Plus features are automatically enabled when:

  • Your license is registered
  • Your license is active (not expired)
  • Your license is valid (not revoked)

If a feature shows a "Plus Feature" message, check that:

  • Your license is registered
  • Your license status is "Active"

Troubleshooting Registration

Common Issues

"License registration failed"

  • Verify your license key is correct (36 characters, starts with lic_)
  • Ensure your email matches the license owner's email
  • Check your internet connection
  • Try refreshing the page and registering again

"Rate limit exceeded"

  • You can register a license up to 2 times per day per license
  • Wait 24 hours before trying again
  • Contact support if you need immediate assistance

"Email mismatch"

  • The email you enter must exactly match the email used when purchasing the license
  • Check your purchase confirmation email for the correct email address

Getting Help

If you encounter issues during registration:

  1. **Check License ** - Verify your license key and email are correct
  2. Review Error Messages - Read the error message carefully for specific guidance
  3. Try Again - Sometimes network issues cause temporary failures
  4. Contact Support - Reach out through Discord or email if problems persist

After Registration

What You Can Do Now

  • Use Tag Analytics - Access detailed tag usage insights
  • Explore Features - Try out all available Plus features
  • Manage License - View and manage your license settings
  • Monitor Expiration - Keep track of license expiration dates and renew your license when needed

Next Steps

Security Notes

  • Keep License Key Secure - Don't share your license key with anyone
  • Admin Access Required - Only administrators can register and manage licenses
  • Install ID Binding - Your license is tied to your specific installation to prevent unauthorized use. You have a limited number of attempts to reset/re-register your license to a new installations in a month.